jami-docs

Forked version of Jami documentation, see wrycode.com/jami-docs-demo
git clone git://git.wrycode.com/wrycode/jami-docs.git
Log | Files | Refs

troubleshooting.txt (1012B)


      1 Troubleshooting
      2 =================
      3 
      4 Audio/Video
      5 ------------------------------
      6 
      7 How to configure echo cancellation?
      8 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      9 
     10 Go to settings -> media -> and set change your audio manager. We
     11 recommend using Pulse audio.
     12 
     13 Video is laggy
     14 ~~~~~~~~~~~~~~
     15 
     16 Use a lower definition. Go to settings -> media -> and change
     17 resolution. You can also try auto mode by clicking the HQ button during
     18 a call.
     19 
     20 I can’t see myself
     21 ~~~~~~~~~~~~~~~~~~
     22 
     23 End call and check that you have selected the right video device. Go to
     24 settings -> media -> and change device.
     25 
     26 Check that you can effectively see yourself in the right panel of
     27 settings -> media. You can double check that your device is working by
     28 installing the cheese application.
     29 
     30 Others can’t ear me
     31 ~~~~~~~~~~~~~~~~~~~
     32 
     33 End call and try changing audio driver or audio input device.
     34 
     35 I have no sound
     36 ~~~~~~~~~~~~~~~
     37 
     38 End call and try changing audio driver or audio output device.
     39 
     40 Not receiving notifications
     41 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~